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INSURANCE & PARTNERS:

Road and motorway breakdown assistance guarantee in the event of a breakdown

 

This type of coverage is usually offered by car insurance providers in the form of roadside assistance or breakdown assistance.

Roadside assistance provides assistance when your vehicle breaks down, becomes stranded or is involved in an accident while you are commuting or travelling. Common services include towing your vehicle to the nearest repair shop, changing flat tyres, refuelling if you run out of fuel and helping to unlock your car if you have locked your keys inside. Depending on the plan you choose, this assistance may also include covering emergency medical expenses, dispatching a taxi or arranging temporary accommodation if necessary.

There are different levels of protection in this area. Some policies may be limited to work on departmental and national roads, while others extend their coverage to motorways, tunnels and toll bridges. Similarly, some policies may limit the number of annual interventions or impose a financial ceiling on the amount of benefits granted. So be sure to compare the options carefully before making your choice.

To benefit from these advantages, it is generally advisable to contact your insurer's customer service directly, who will then coordinate the appropriate intervention. Also remember that it is important to keep all documents relating to your car insurance on hand to facilitate the process if necessary.

Mécano Service FC intervenes for: Vehicle Breakdown, Heavy Goods Vehicle Breakdown, Bus Breakdown, Utility Breakdown

On-site repair: A qualified technician would be sent to try to quickly resolve the breakdown at the location where it occurred.

Towing: In the event that the repair cannot be carried out on site, your vehicle will be towed to the nearest Mécano Service FC workshop or the one of your choice (depending on the terms of your contract).

Refueling: In case of running out of fuel, they could bring you fuel to get your vehicle back on the road.

Battery change: If it turns out that your battery is discharged or defective, they should be able to install a new compatible battery.

Other services: Depending on your contract, other services such as tire inflation, door locking/unlocking or accident assistance could also be included.

As mentioned above, always be sure to consult the specific conditions of your contract with Mécano Service FC to confirm the exact services that are covered as well as any possible limitations relating to the geographical area served, intervention times.

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